Privacy Policy

You may choose to give us information directly — for example when you complete a contact form, request a strategy call, start a website chat, or contact us by phone or email.

• Contact forms: name, company name, email address, phone number, website address and the message you write.
• Booking information: details you enter when scheduling a call, which may be processed by our scheduling and CRM provider.
• Website chat: the messages you send and any contact details you choose to share.
• Phone and email: the contact details you use and the content of your inquiry.

Submitting a contact form is not consent to receive marketing messages. If marketing or SMS communication is introduced later, it will use separate, clearly worded consent that is not pre-selected.

Standard technical information may be processed when you visit — such as pages viewed, approximate location derived from IP address, browser type and referring page. Optional analytics are only loaded if you allow analytics cookies.

Necessary cookies are used to operate the website and remember your cookie choice. Analytics and marketing technologies are optional and are not activated until you consent. See our Cookie Policy for details and to change your preferences at any time.

• To respond to your inquiry and schedule or hold a strategy call.
• To provide, configure and support the systems a customer has requested.
• To operate, secure and improve this website.
• To keep records of business communication and comply with applicable obligations.

We use third-party providers to operate our business — for example CRM, scheduling, communication, hosting and, where enabled, analytics. These providers process information on our behalf under their own terms. [PLACEHOLDER — FINAL LIST OF SUBPROCESSORS TO BE CONFIRMED BEFORE LAUNCH.]

We use reasonable technical and organizational measures intended to protect information against unauthorized access, loss or misuse. No method of transmission or storage is completely secure.

Information is kept for as long as needed for the purposes described above, and for record keeping where appropriate. [PLACEHOLDER — SPECIFIC RETENTION PERIODS TO BE CONFIRMED WITH LEGAL REVIEW.]

Depending on where you live, you may be able to request access to, correction of, or deletion of personal information, or object to certain processing. To make a request, contact us using the details below and we will respond in line with applicable law. [PLACEHOLDER — APPLICABLE STATE AND INTERNATIONAL FRAMEWORKS TO BE CONFIRMED.]

NordResponse serves customers in the United States and operates through the business entity behind the brand (VAT / business identifier SE070318521501). Information may therefore be processed in more than one country, including outside the country where you live.

This website is intended for business use and is not directed to children.

We may update this policy as our services or legal obligations change. The updated version will be posted on this page.

Questions about this policy can be directed to NordResponse by phone at +1 (817) 813-6917 or through our contact page. VAT / business identifier: SE070318521501. [PLACEHOLDER — LEGAL ENTITY NAME AND REGISTERED ADDRESS TO BE CONFIRMED.]